Contract, Terms and Conditions

Please find below the Terms and Conditions which form part of your contract. Please keep these for future reference. We will be in touch very soon with further details about the programme.

1 Important information about this contract

1.1 This contract is made between you and CambridgeSEM Limited.

Tel: +44 (0)7827 328543

The main features of our Courses can be found on our website at

1.2 By purchasing the course, either online or using a bank transfer, you acknowledge that you agree to the terms and conditions set out below. You also agree to comply with any special conditions which may be notified to you in writing before this contract commences. “In writing” shall mean by way of letter or email.

If at any time you have concerns about the course delivery under this contract, please notify us in writing as soon as possible by email, sent to

2 Commencement and duration of your contract with us

2.1 Your course contract with us commences on the date of the email we send to you confirming your acceptance onto the course you attend. The contract concludes upon completion of the course attended and provided always that payment of the fee has been made by you and received by us.

3 Admissions Criteria

3.1 We reserve the right to assess applicants on their suitability to participate in the course. For example, although no prior knowledge of Mplus or SEM is assumed and the course is aimed at complete beginners, the attendees must have a sufficiently high command of the English language (spoken and in writing) to allow them to communicate clearly and understand the content.

4 Payment of fees

4.1 Applicants may pay by credit card online. An alternative accepted form of  payment is via bank transfer, especially in cases where an invoice is requested.

4.2 At present, VAT is not applicable to this course. For future courses where VAT may become applicable, the fee will be exclusive of VAT which will be added at the prevailing rate at the date of invoice and exclusive of any other taxes, charges or levies which may be imposed by law.

5 Your obligations to us

5.1 You are required to show respect and courtesy to your fellow participants and the tutor.

5.2 You are required to prepare thoroughly for the course and any of its activities and to attend all timetabled sessions on time and for the complete duration of the course.

5.3 You are required to obtain the hardware necessary to complete the course. You will need a computer and the demo version of the software used (which can be obtained free of charge).

6 Our obligations to you

6.1 We will endeavour to deliver the course as published on our website but we are continually improving and developing our courses and facilities and it may be necessary to alter some characteristics of the course including but not limited to the timetable, content, format, delivery and location. Any such alteration and the reasons for such alteration will be notified to you in writing as soon as possible.

7 Copyright and intellectual property rights

7.1. CambridgeSEM retains copyright and intellectual property rights with regard to the website layout, as well as the course structure, content, materials and delivery methods. Sharing the materials without prior approval constitutes an infringement of copyright and intellectual property rights and is punishable by law.

7.2 You will not use the CambridgeSEM or University of Cambridge logos or trade mark or, take video or audio recordings of the courses. Finally, where video, audio or other electronic materials are provided, these are for your personal use and you will not distribute them or otherwise make them available to third parties.

7.3 You are required to observe and respect the copyright and intellectual property rights outlined in 7.1 and 7.2 and to keep all such information confidential where it is not already in the public domain for an indefinite period of time.

8 Cancellation

8.1 You have the right to cancel this contract up to fourteen (14) days after payment and no later than 14 days before the start of the course, the dates for which are published on our website (the “Cancellation Period”).

8.2 To exercise the right to cancel you must inform us before the end of the Cancellation Period at of your decision to cancel this contract by way of a clear statement (e.g. a letter sent by post or email). We will acknowledge receipt of your cancellation in writing and usually by email without delay.

8.3 If you cancel this contract within the Cancellation Period we will reimburse all payments received from you using the same means of payment as you used for your payment. We will make reimbursement without undue delay and in any event not later than fourteen (14) days after the date on which you inform us you are cancelling this contract.

8.4 If you wish to cancel this after the Cancellation Period, but before the start date of the course, you must make an express request to us to do so in writing, e.g. by email. We will endeavor to find a replacement and should this action be successful we will reimburse all payments received from you using the same means of payment as you used for your payment. Should we fail to find a replacement, we will reimburse you half of the payments made during booking. It is not possible to receive a reimbursement or cancel this contract after the start of the course, as you will have already received access to course materials.

8.5 In the unlikely event that sufficient faculty are not available or where there are insufficient applicants to ensure a rewarding and beneficial experience for all participants, we may decide to cancel the course. If this occurs we will give you as much written notice by email as possible and, excluding exceptional circumstances, this would not be less than fourteen (14) days before the
start date of the course. If we do cancel the course we will reimburse any fees paid to us by you without delay. Where possible, we may suggest an alternative course. If you accept a place offered by us on an alternative course you will be required to enter into a new contract with us.

9 Confidentiality

9.1 We keep all information about your progress on the course confidential and do not share this information with any third party.

10 Data protection

10.1 You agree that we may process your personal information and data for course preparation and delivery, internal market research, participant and alumni administration, accounting, record-keeping, health and safety and any other reasonable purpose relating to our relationship with you.

10.2 We will not pass on your details to third parties unless directed by you. If you do not wish to receive future communications from us, please indicate this by email.

11 Notices

11.1 Any notice required in accordance with these terms and conditions shall be deemed to have been duly given if sent by (i) signed for and/or guaranteed special delivery post or (ii) email to the other party’s last known place of business or residence (as applicable). If the notice is sent by post it shall be effective three (3) business days after posting and if sent by email, it shall be effective at the time the email is shown as sent providing no report of non-delivery is issued and a copy of the notice is confirmed by one of the other means of service referred to above.

12 Law and jurisdiction

12.1 As performance of the course is in England this agreement is subject to English law and the parties agree to submit to the non-exclusive jurisdiction of the English courts.